Customer Service

Customer Service Associates

Excellent customer service has been our number one priority since this agency opened 25 years ago. With our seasoned representatives, you should always feel confident your questions are being answered accurately and in a timely fashion. If ever a problem arises, whether it be a claim, billing or computer issue, we will be here to assist you in resolving it. Although Allstate offers 24/7 claims service, rest assured we are also helping you through your claims process, locally, from day one to completion. If you are not 100% satisfied with our customer service, we are not doing our job. We want to be your agency for life.

Anna Compton

Customer Service Representative

Anna has been with our agency for 17 years. Anna specializes in customer billing inquiries, payments and policy questions for all property, auto and specialty lines of insurance. She is licensed for Property and Casualty as well as Life and Health in Ohio and Indiana. Anna has a large extended family and enjoys spending time with her grandchildren. She is an avid Bengals fan and enjoys gardening and traveling with her husband.

Tisha Wilzbach

Tisha Porter

Customer Service Representative

Tisha started with our office in October in 2014. She is licensed for Property and Casualty insurance in the states of Ohio and Indiana. Tisha enjoys her position with our agency because it allows her to have a lot of personal interaction with our customers. Tisha enjoys following local bands and spending time with her friends and family. She has two children who keep her busy as well as her two dogs, Buttercup and Izzy and granddog Rosie. Tisha and her husband, Jeff, love the lake life and when not in the water, you will likely see them at a concert or local music festival.

Sales Associates

Our sales team consists of two very competent licensed individuals who both bring something special to our agency. If you are looking to insure your home, auto, motorcycle, rental properties, toys, liability… etc., Briana and Laura are the experts! We also offer a large variety of specialty products through our broker services. Whether it be a special event like a wedding or family reunion, your classic car or a vacant home, we can pull our resources together and make sure you are properly protected. Give Briana or Molly a call today to see how affordable a great policy with excellent customer service can be.

Briana Douglas

Senior Sales Associate

Briana has been a key sales associate with our agency since October of 2004. Briana holds her license in Ohio, Indiana and Kentucky for Property and Casualty and also Life and Health. Briana likes to educate potential clients on their policy coverage so they can make informed decisions on what they need. The favorite part of her job is providing someone with more coverage than they had and still saving them money. Briana is constantly assisting our local lenders and realtors to ensure their clients are properly insured and closings are on schedule. Briana loves spending time with her three children and gardening.

Todd Domsitz

Our Financial Specialist

Todd is a Personal Financial Specialist for Allstate. He helps Allstate clients with Life Insurance and Retirement Planning. He started his career in the insurance industry in 1984, earning designations as a Chartered Financial Consultant (ChFC), and Chartered Life Underwriter (CLU). Todd joined Allstate in 2011. He is licensed in Ohio, Indiana and Kentucky. In 2013, Todd’s wife, Karen, joined him as his Administrative Assistant. In his spare time, Todd enjoys anything that involves his children and eight grandchildren.